Privacy Policy

1 Introduction

We take your privacy seriously at Sapphire Hill Law.

This policy sets out how we collect, use, store, and look after the personal information you provide to us when using our website or instructing the company in connection with our legal services.

All handling of your personal data is carried out in compliance with the UK General Data Protection Regulations (UK GDPR) and the Data Protection Act 2018.

2 The information that we collect and where we get it from

We collect or obtain your information:

• when you provide it to us (e.g. by contacting us);
• from your use of our website via cookies (such as the type of browser you are using, the type of operating system you are using, and the domain name of your Internet service provider).

We do not collect personally identifiable information about you unless you choose to fill out a form, found on many of the pages of the site, or to email us directly.

The personal information that we process includes:

• basic information, such as your name (including name prefix or title), the company you work for, your title or position and your relationship to a person;
• contact information, such as your postal address, email address and phone number;
• financial information, such as payment-related information;
• identification and background information provided by you or collected as part of our business acceptance processes; and
• any other information relating to you which you may provide to us.

We do automatically collect certain non-personally identifiable information when you visit our site — such as the type of browser you are using, the type of operating system you are using, and the domain name of your Internet service provider.

3 How we use the information we collect

We use non-personally identifiable information to analyse site usage (such as aggregated information on the pages visited by our users), which allows us to improve the design and content of our site.

We may do the following with your personal information:

• to respond to your inquiry or form you have completed on various sections of our Website;
• use it to provide legal services;
• use it to engage in marketing and business development activity in relation to our legal services. This may include sending you newsletters, legal updates, marketing communications and other information that may be of interest to you;
• to comply with legal and regulatory obligations that we have to discharge; and
• use it for our legitimate business interests, such as undertaking business research and analysis, managing the operation of our websites and our business.

4 Grounds for using your personal information

We rely on the following legal grounds to process your personal information, namely:

• Consent — we may (but usually do not) need you consent to use your personal information. You can withdraw your consent by contacting us (see below).
• Performance of a contract — we may need to collect and use your personal information to enter into a contract with you or to perform our obligations under a contract with you.
• Legitimate interest — we may use your personal information for our legitimate interests, some examples of which are given above.
• Compliance with law or regulation — we may use your personal information as necessary to comply with applicable law/regulation.

5 Sharing of personal information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• Lynwood Solicitors Ltd — Matthew Whaley is authorised to carry out reserved legal activities through Lynwood Solicitors Ltd, a law firm regulated by the Solicitors Regulation Authority. Where necessary for the proper delivery of legal services, your information may be shared with Lynwood Solicitors Ltd in accordance with their professional and regulatory obligations.
• Legal requirements — we may disclose your information where required by law, regulation or court order, or where necessary to protect the rights, property or safety of our clients or others.
• Service providers — we work with trusted third parties who assist us with functions such as payment processing, IT support and communications. These providers are bound by confidentiality obligations.
• Business changes — in the event of a merger, acquisition or sale of assets, your information may be transferred as part of that transaction.

6 Keeping your information safe

We take appropriate technical and organisational measures to protect your personal information. However, no system is entirely secure, and we cannot guarantee absolute protection against unauthorised access or misuse.

7 Cookies

Our website uses cookies — small text files placed on your device — to help us understand how visitors use the site and to improve your experience. Cookies may be used to remember your preferences, analyse site traffic and support the functionality of certain features.

You can control or delete cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of parts of our website. By continuing to use our site, you consent to our use of cookies in accordance with this policy.

8 Changes to our privacy policy

This privacy policy may change from time to time to comply with legislation or industry developments. We will not explicitly inform website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.

9 Contact us

If you have any questions about this policy or how we handle your information, please contact us: